Open the official site or app: Go to https://uphold.com or use the official Uphold mobile app.
Click “Sign in” or “Log in”: Enter your registered email address.
Enter your password: Use your secure password — if you use a password manager, allow it to fill the credentials.
Complete two-factor authentication (if enabled): Enter the 2FA code from your authenticator app (e.g., Google Authenticator, Authy) or approve the login via a security prompt when available.
Confirm device (optional): When using a new device or browser, Uphold may ask you to confirm via email or a code to verify it’s you.
Tip: Bookmark the Uphold login page and always verify the domain before entering credentials.
Security Best Practices
Enable 2FA (two-factor authentication) for your account and store your backup codes in a safe offline place.
Use a unique, strong password for Uphold — ideally generated and stored by a reputable password manager.
Never share your password, 2FA codes, or account recovery information with anyone. Uphold support will never ask for your password or full 2FA codes.
Be cautious of phishing attempts: double-check emails and avoid clicking links from unknown sources. Type uphold.com directly into your browser to reach the official site.
Consider hardware wallet integration or moving large holdings to cold storage if you manage significant assets.
Common Login Problems & Fixes
I forgot my password
Use the "Forgot password" link on the Uphold sign-in page. Follow the email instructions to reset your password. If you don't receive an email, check spam/junk folders and ensure the email address is the one registered with Uphold.
2FA lost or inaccessible
If you lose access to your authenticator app or 2FA device, use backup codes if you saved them. If not, contact Uphold support and follow their account recovery procedures — be prepared to verify identity per Uphold's process.
Account locked or suspicious activity
Contact Uphold support immediately. Change your password from a trusted device and review account activity. Consider enabling additional security or moving assets temporarily if advised by support.
Unable to receive verification email
Check spam/junk folders, ensure your email provider is not blocking messages, and add Uphold's email domain to your safe sender list. If necessary, request the email again or try another verification method provided.
